Shipping policy

Processing Time
All orders are carefully checked, polished, and packed before dispatch.
Processing usually takes 1–2 business days

Shipping Within the UK

• Standard Shipping (Royal Mail Tracked 48): 2–3 business days

• Express Shipping (Royal Mail Tracked 24): 1–2 business days

• Next-Day Guaranteed: Available at checkout

International Shipping
We ship worldwide. Delivery times depend on destination and local customs:

• Standard International Tracked: 7–14 business days

• Express International: 3–7 business days

Shipping Fees
Shipping charges are calculated at checkout based on location and service selected.

Customs & Import Duties
International customers are responsible for any customs, duties, or taxes charged by their country. These fees are not included in your order total.

Order Tracking
Every order is shipped with a tracked service. You will receive a tracking number by email once your order has been dispatched.

Delays
We are not responsible for delays caused by postal strikes, customs processing, or unexpected courier issues — but we will always help you track your parcel and keep you updated.

Lost or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, contact us immediately at hello@shrimjewelleryuk.com so we can sort it out quickly.

Address Errors
Please double-check your shipping address before checkout. Shrim Jewellery is not responsible for parcels sent to incorrect or incomplete addresses provided by the customer.